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Author Archives: ChristinaStallings

What are you searching for (on Twitter)?

In a follow-up session to the EventCamp 2011 opening general session Chris Brogan shared some helpful information to get the most out of search.twitter.com. I’ve summed up my notes below.

Search terms rather than people to get to the useful information (and the people sharing and/or seeking it).

Search for terms that would lead you to people complaining about a product or service – then offer your solution.

Example:

Screenshot from search results for “speaker cancelled”:

Your response: “Hey! I’m a speaker. Maybe I can help? Let me know.”

Optimizing search terms takes tweaking to yield the results you desire. Think how people actually speak (rather than a person familiar with terms more specific to your industry).

Example:

A tweet from someone who is frustrated that their web host is down would probably not look like the following:

Golly. My host is down again…

A tweet from someone who is frustrated that their web host is down would probably look like this:

#&%$!! My web host sucks! Down again. Big surprise!!!

I hope you find Chris’s tips helpful. As always, please feel free to add your tips, questions and/or general musings in the comments below!

p.s. Look for more posts over the next couple of weeks highlighting my takeaways from EventCamp!

Guess what? I’m going to Camp!

Just a quick post just to let you know that I am headed to Chicago today to attend EventCamp 2011! I could not be more excited – I was fortunate enough to go to EventCamp 2010 – and it was truly one of the best experiences of my year.

Why? Just to name a few highlights:

  • Met many new people and finally put faces with names (or Twitter handles)
  • Engaged with the #eventprofs tribe face-to-face
  • Transformed acquaintances that started on Twitter to lifelong friendships
  • Learned from incredibly brilliant innovators of the events industry
  • Walked away feeling renewed, re-inspired, and ready to tackle anything

The list could go on and on. But I can’t — I’ve got a flight to catch!

If you’d like to follow the tweets during Camp, search for #ecnc. I have no doubt that the tweetstream will be lively with this crew! And be sure to stop by the ol’ blog over the next week or so; I’ll fill you in on my experience and my key takeaways.

spotlights! – smorgasbord style

WORKPLACE

This is an older post – but definitely worthwhile! (My response: AMEN!)

Avoid These Office Buzzwords

SOCIAL MEDIA | TECH

On-point post about Quora, mostly about how people/brands are using social media:

The Drive-Thru Mentality of Social Media

Jeff Hurt shares another neat way to enhance an event with animated texts:

Take The Wiffiti Plunge: Engage Your Audiences With Animated Texts

Social Fish offers very easy-to-understand and straight to the point steps to get started on WordPress:

How to build a WordPress website for your nonprofit

PHARMA | MARKETING

A scathing interesting article from the NY Times on the WebMD business model:

A Prescription for Fear

Another perspective on the above worth reading (two sides to every story, right?):

NY Times Magazine: A Prescription for Fear

MARKETING

Calling out Groupon for their insensitive Super Bowl and the poor attempt at damage control:

Groupon Apologizes for Super Bowl Spot… Just Kidding

A little kindness goes a long way.

I’ve been trapped in my apartment for a couple of days now as a pretty fierce ice storm and occasional snow showers are making their way through central Ohio. During a brief respite in precipitation, I decided to take the opportunity to bundle up and take out the trash.

As I carefully made my way through the frozen (and very slick) parking lot, a car paused to give me the right of way. That was nice, I thought to myself as I waved a quick thank you and shuffled by. Once I passed the car the driver pulled up next to me and I saw that it was what I presume to be an off-duty mailman. (He was in the USPS coat, but clearly driving his own vehicle.) He rolled down the window and said, “Why don’t you throw those in the back and I’ll drop ‘em off. It’s on my way.” I stared at him incredulously, and said “Are you sure? I really don’t mind!” He said that it was not a problem and that he didn’t want to see me fall on the ice.

Wow.

I was sort of stunned for a moment after I thanked him and he drove away. This kind stranger insisted I put my trash bags on the back seat of his car and let him haul them to the compactor.

It’s cold.

It’s icy.

Trash—especially a stranger’s—is gross.

And taking out the trash is never a fun chore—regardless of the weather.

This humbling experience is a great reminder to take the time to do a kind or thoughtful act here or there for a stranger. You never know what kind of day they’ve had and how much of an impact a simple favor can make.

How do I respond to that?

I just came across Buddy Media’s white paper, The Definitive Guide to Social Media Moderation and Publishing, while catching up on the latest posts on Mashable. What I really like about the white paper is the use of screen shots depicting real-life communication examples—from companies representing several different industries (another plus – different industries require different tones)—broken down to demonstrate best practices and potential missteps. While the white paper strictly shows examples from Facebook,  I think that most (if not all) of the information and examples translate to interactions taking place on any social networking site.


Infographic: Inside the mind of the community manager

The gals over at SocialFish are always sharing great information on their blog. The latest gem is this awesome infographic from the Get Satisfaction blog. What a great way to demonstrate the role of the community manager!

Hat tip to Maddie Grant for this neat find!

How do you stay focused?

[Image via puresolitude]

I have been working from home for several months due to my relocation to Columbus, OH. Despite a few minor drawbacks, I am really enjoying the change from the traditional office work environment. Sure, there are some things that I do miss . . .

  • Seeing my coworkers (I had to call an IT buddy for assistance this morning and it was so nice to just hear a familiar voice!)
  • Dual monitors and access to a great printer (I now work on a laptop)
  • The ability to walk down the hall to visit another department and get a better idea of what they are working on
  • Getting lunch with the girls, and the always entertaining break room banter

Many people worry that they are not disciplined enough to work from home. Fortunately I have not had a major issue with staying focused. Here are some of the ways that I stay on track throughout the week:

Try to maintain a consistent schedule. It is easy to get distracted if you decide to work early one day and late the next. Of course there are things like doctor’s appointments that will occasionally disrupt your schedule, but always strive to work during approximately the same hours each day. This also applies to household chores, eating, exercising, running errands, etc.

Keep the TV off, or at a very low volume. I recently discovered the program Sunrise Earth. I wish I could just continuously play this program throughout the day – it is excellent for focus! Other than Sunrise Earth though, I try to keep the TV off while working.

Ban your (fun) electronics from your work area. This means you, iPad and iPhone. Blackberry, you may stay. It is far too tempting to have the iPad within reach while working. I use my working hours as time to charge these items.

The lure of surfing the web, or your Google Reader, is not as easy to dismiss. After all, you are probably already on the web for work! My best advice is to reward yourself for staying on task and working hard by only allowing yourself to surf your favorite sites during the lunch hour, or after you have completed your to-do list.

De-clutter. Clutter doesn’t bother everyone, but is definitely bothers me. My Dad used to always say something along the lines of “cluttered room, cluttered head.” Turns out he was right. I try to keep our home, and especially my immediate work space, as tidy as possible. Out of sight, out of mind!

Keep short and simple to-do lists. I keep two or three separate to-do lists nearby: one for work, one for home, and one (as needed) for other projects that may pop up. Each list contains anywhere from two to five items, which keeps it manageable.

Enable Gmail’s Priority Inbox. Simply put, I love this new feature from Gmail –  the perfect tool for a productivity ninja!

So, whether you work from home or in an office – how do you stay focused? Please feel free to share any tips in the comments.

Opportunity knocked! Highlights from PCMA and the Learning Lounge

When Dave Lutz of Velvet Chainsaw Consulting called me with an offer to join the Learning Lounge team during PCMA’s 2011 annual meeting — Convening Leaders — I immediately knew this was an opportunity that I could not turn down.

PCMA stands for Professional Convention Management Association. It falls in the family of similar industry associations such as IAEE (the International Association of Exhibitions and Events) and ASAE (the American Society of Association Executives). I’ve been to both IAEE and ASAE events in the past, but I have always had the perception that PCMA was the standout among the trio. One of my favorite (senior level) colleagues from my organization attends PCMA every year and returns with positive reviews, and while he could choose to attend whatever conference(s) he’d like — PCMA is always his first choice.  Beyond my colleague, many of my social media friends and mentors tweeted and blogged about their experience throughout last year’s meeting, further piquing my interest. After my experience at the 2011 meeting, I have to say that PCMA did live up to my expectations.

If you also factor in my recent relocation to Columbus, OH and the desire to expand my professional network, it’s pretty much needless to say that when Dave offered me the opportunity to work in the Learning Lounge, and attend the meeting in my free time, I happily accepted.

I plan to share my experience over a couple of posts, but for now here are two of my favorite highlights:

Experience: PCMA = Great people, great community

I encountered the friendliest people at PCMA. There were a lot of high level executives at this meeting, which might be intimidating in some situations, but I found that most people I encountered were quick to smile and shake your hand, and seemed very sincere. I spent a lot of my time during the meeting working with the Learning Lounge speakers and volunteers, which consisted of approximately 70+ leaders in the convention and meeting industry, all who were very kind and truly happy to be a part of the Learning Lounge by contributing their time and expertise.

Lesson: Pat yourself on the back – and then get back to work

Working closely with Dave Lutz and his business partner, Jeff Hurt, provided a valuable education of its own. The Learning Lounge was scheduled to be open for a couple of hours in the morning and again in the afternoon. Each day, after the hustle and bustle calmed down and the regular sessions began, we would reconvene in the “command post” to recap how everything turned out and share our observations. What I loved about Dave and Jeff’s working style was that while they were happy to point out things that came to fruition as they had hoped, they worked equally hard to identify areas and ways to improve, streamline and optimize every component of the Learning Lounge. They never settled – their prudent attention to detail and ability to maintain a 30,000 foot view of the big picture is exactly why they were the perfect duo to not only pull off the Learning Lounge — but execute a truly innovative and successful new addition to PCMA’s annual meeting.

Overall, I had a excellent experience at PCMA. Be sure to check back over the next couple of weeks for more highlights!

Quick update and some pics!

I recently traveled to Las Vegas for PCMA – a professional conference for convention planners and related positions in the industry. I had a blast and learned a lot working in the Learning Lounge. I am working on a blog post to share my experience and my takeaways – but just wanted to check in and let you know that it is coming soon!

In the meantime, check out the social media rockstars that I got to brush shoulders with during PCMA!

Chris Brogan, me, Rob Hatch

Co-Founder of LinkedIn, Eric Ly

The beautiful and talented Midori Connolly and Jessica Levin (love these gals!)

2010 in review (via the stats helper monkeys)

The stats helper monkeys at WordPress.com mulled over how this blog did in 2010, and here’s a high level summary of its overall blog health:

Healthy blog!

The Blog-Health-o-Meter™ reads Wow.

Crunchy numbers

Featured image

A Boeing 747-400 passenger jet can hold 416 passengers. This blog was viewed about 9,200 times in 2010. That’s about 22 full 747s.

 

In 2010, there were 61 new posts, growing the total archive of this blog to 63 posts. There were 118 pictures uploaded, taking up a total of 9mb. That’s about 2 pictures per week.

The busiest day of the year was January 18th with 180 views. The most popular post that day was Five Reasons Why EventCamp 2010 Should Be A Must On Your To-Do List.

Where did they come from?

The top referring sites in 2010 were twitter.com, ow.ly, skylinetradeshowtips.com, hootsuite.com, and michaelmccurry.net.

Some visitors came searching, mostly for stink eye**, social media proposal, christina stallings, lenox mall, and stinkeye**.

Attractions in 2010

These are the posts and pages that got the most views in 2010.

1

Five Reasons Why EventCamp 2010 Should Be A Must On Your To-Do List January 2010
4 comments

2

13 Telltale Signs You’re an Event or Tradeshow Professional . . . January 2010
11 comments

3

About September 2009

4

My Social Media Proposal in Five Simple Words (and they rhyme!) May 2010
10 comments

5

South Carolina CVB’s Promotional Strategies in Lenox Mall – Can They Translate to Tradeshows? March 2010
4 comments

 

**Looks like putting the word “stink eye” on your blog is the key to success!

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